Frequently Asked Questions

Bespoke sensory and immersive environments are designed around your specific goals, users, and available space. Unlike off-the-shelf solutions, every Aurora environment is tailored by our specialists from initial consultation and design through to installation, training, and ongoing support.

This ensures all elements work seamlessly together, creating an environment that delivers meaningful outcomes, maximises engagement, and provides long-term value for your organisation.

Sensory rooms and immersive environments can benefit a wide range of users across multiple sectors.

In education, they can improve engagement, learning outcomes, emotional regulation, and inclusion. In healthcare and care settings, they can provide therapeutic, calming, and rehabilitative support. In retail, hospitality, and visitor attractions, they can create memorable customer experiences. Corporate organisations can also utilise immersive environments for training, wellbeing initiatives, collaboration, and staff engagement.

Yes. Aurora environments are highly flexible and can be designed to suit almost any setting.

Whether you have a small sensory corner, a spare classroom, a meeting room, a large open-plan area, or even an outdoor structure, we can develop a solution that maximises the potential of your available space while meeting your objectives and budget.

A wide variety of technologies and sensory elements can be incorporated into your environment, including:

• Controlled lighting systems

• Interactive projection

• Audio and soundscapes

• Bubble tubes and fibre optics

• Interactive flooring

• Tactile features and sensory equipment

• Environmental effects

• Scent delivery systems

• Touchscreen control systems

Every component is selected based on your users, objectives, and desired outcomes. For more information, please view our Aurora brochure.

No. All Aurora environments are designed with ease of use in mind.

Our intuitive touchscreen control system allows users to manage lighting, audio, projections, scents, and environmental effects through a simple interface. Most users require only minimal training, and no technical expertise is needed to operate the space effectively.

Every Aurora project is bespoke, meaning costs vary depending on factors such as room size, technology requirements, content requirements, installation complexity, and any associated building works.

We work with projects of all sizes, from small sensory corners and wellbeing spaces to fully immersive multi-wall environments. During the consultation process, we can recommend solutions that align with your objectives, available space, and budget.

Project timescales vary depending on the size and complexity of the installation.

Smaller projects can often be completed within a few weeks, whilst larger immersive environments or projects involving construction works may take longer, particularly if they form part of a wider refurbishment or new-build programme.

Typically, we work to a lead time of approximately 6–8 weeks from the point of order. On-site installation is usually completed within a matter of days, although projects requiring construction, decoration, or significant infrastructure works may require additional time.

There is no minimum room size requirement.

We create everything from compact sensory corners and breakout spaces to large-scale immersive environments. Every project is designed around the space you already have available, ensuring the best possible use of the environment.

Yes. Many of our projects involve transforming existing spaces into immersive or multi-sensory environments. We regularly convert classrooms, meeting rooms, care environments, libraries, retail spaces, hospitality venues, and workplace wellbeing areas into engaging sensory experiences, often with minimal disruption to day-to-day operations.

However, you don't need an existing room for us to work with. We also design and deliver purpose-built sensory rooms, immersive environments, and modular solutions for new-build projects, refurbishments, and extensions. Working closely with architects, contractors, and project teams, we can help integrate immersive and sensory technology into your plans from the outset.

Yes. Every Aurora environment can be tailored to suit your users, objectives, and setting. Lighting, sound, scent, visual content, and interactive elements can all be customised to create engaging and meaningful experiences.

Typically, we provide users with the flexibility to utilise their own content within the environment, whether this is locally created media, educational resources, presentations, videos, or online content.

Where required, bespoke content packages can also be commissioned through our trusted content partners. However, many customers prefer the freedom and flexibility of sourcing and managing their own content.

Yes. Many Aurora environments are designed with future expansion in mind. Additional technologies such as projection systems, scent delivery, interactive flooring, environmental effects, or new sensory equipment can often be added as your requirements evolve.

As technology continues to advance, it is natural for some systems to require upgrades over time. Our solutions are designed to make future software and hardware enhancements as straightforward and non-disruptive as possible.

Yes. Aurora delivers sensory and immersive projects throughout the UK, supporting organisations across education, healthcare, leisure, retail, hospitality, corporate environments, visitor attractions, and many other sectors.

Of course. Many projects begin with an idea or objective rather than a fully developed specification. Our team will work closely with you to understand your goals, users, environment, and budget before recommending the most suitable solution.

From initial concept and design through to installation, training, and support, we guide you through every stage of the process.

Yes. We can arrange demonstrations of our sensory and immersive solutions, allowing you to experience the technology first-hand and explore how it could work within your own environment.

Whilst we do not currently operate a dedicated showroom, we have installations located across the UK. Where appropriate, we can arrange a visit to an existing customer site alongside one of our specialists, giving you the opportunity to experience a fully operational environment.

Yes. Full training is provided during the handover process, ensuring your team feels confident using every feature. Ongoing support is also available if you need it.

Yes. Our support does not end once the installation is complete. We provide ongoing assistance to ensure your environment continues to perform as intended and delivers long-term value.

Whether you require technical support, software updates, additional training, or advice on future enhancements, our team is available to help.

For support enquiries, please contact us on 01226 295455 or info@auroraimmersive.co.uk. For more information, please visit our Aurora Support Page.

Once you contact us, a member of our team will arrange an initial consultation to discuss your space, objectives, users, and requirements in more detail.

Following this, we can arrange a site visit where one of our specialists will survey the proposed area, take measurements, and assess any technical considerations. We will then guide you through the available options and develop a tailored proposal designed specifically around your environment, goals, and budget.

View our process to see our straightforward approach.